FAQ

FAQ

Where do you ship?

We currently ship to the United States, Canada, the United Kingdom, Australia, and selected international destinations.


How long does shipping take?

Orders typically arrive within 7–12 business days, depending on the destination.


Can I return my order?

Yes. We offer a 30-day return policy.


Can I track my order?

Absolutely.

Once shipped, you'll receive a tracking number via email.


What payment methods do you accept?

Visa

Mastercard

American Express

PayPal

Apple Pay

Google Pay

Shop Pay


How do I choose my size?

Each product includes a detailed size guide to help you find the perfect fit.

Your trust matters to us.


At HELOGYM, we're committed to providing a safe, transparent, and reliable shopping experience. Every order is protected, every payment is securely processed, and your personal information is handled with the highest level of care.